General Terms and Conditions Czech

1. Introductory provisions These general terms and conditions (hereinafter referred to as "terms") govern the rights and obligations between Padelplezier.nl, located at Axelsestraat 109, Terneuzen, Netherlands, KVK number 95133941, and customers when selling goods through the website www.padelshopdeutschland.de. These terms are binding for all contractual parties.

2. Definitions

  • Seller: Padelplezier.nl, located at Axelsestraat 109, Terneuzen, Netherlands, KVK number 95133941
  • Buyer: A natural or legal person who enters into a purchase agreement with the seller
  • Contract: The purchase agreement concluded between the seller and the buyer through the e-shop
  • E-shop: An online store operated by the seller on the website www.padelshopdeutschland.de

3. Registration and user account

  • The buyer can purchase without registration or register and create a user account.
  • The buyer is obliged to provide accurate and complete information during registration and to update this information in case of changes.

4. Orders and conclusion of the contract

  • The purchase contract is concluded at the moment the seller confirms the order.
  • Orders are accepted through the e-shop, email, or by phone.
  • The seller reserves the right to refuse the order, even without giving a reason.
  • The buyer is informed of the acceptance of the order via email.

5. Prices and payment terms

  • All prices are stated including the applicable VAT rate.
  • The buyer can pay using the following methods:
    • Online card payment
    • Bank transfer
    • Cash on delivery (if available)
  • Prices may be updated without prior notice. The price stated in the order is binding at the moment it is confirmed by the seller.

6. Delivery conditions

  • Goods are delivered to the address provided by the buyer when placing the order.
  • The standard delivery time is 4 to 7 working days, unless stated otherwise.
  • The seller is not responsible for delays caused by the shipping company.
  • Shipping costs are displayed in the order and may vary depending on the chosen delivery method.

7. Right of withdrawal and return of goods

  • The buyer has the right to withdraw from the contract within 30 days of receiving the goods without giving a reason.
  • To withdraw from the contract, it is necessary to contact the seller via email at info@padelplezier.nl.
  • Returned goods must be in their original condition, undamaged, and include all accessories.
  • The buyer bears the costs associated with returning the goods.

8. Complaints and warranty

  • The seller is responsible for defects that occur in the goods during the warranty period established by law.
  • The buyer is obliged to report defects immediately after discovering them.
  • Complaints will be handled in accordance with the applicable laws of the Czech Republic.
  • The buyer will be informed about the progress and outcome of the complaint.

9. Data protection

  • The seller handles the personal data of the buyer in accordance with applicable data protection laws and GDPR.
  • All details regarding the processing of personal data are provided in the [privacy policy].

10. Use of cookies

  • The e-shop uses cookies to ensure functionality and improve the user experience. More information about the use of cookies can be found in the [cookie policy].

11. Rights and obligations of the contractual parties

  • The buyer is obliged to comply with these terms and applicable legal regulations.
  • The seller is obliged to deliver the goods in the agreed quality, quantity, and price.
  • The buyer agrees to accept the ordered goods and pay the agreed price.

12. Liability for damages

  • The seller is not liable for loss of profit, loss of data, or any other indirect damage arising in connection with the use of the e-shop or the purchase of goods.
  • The seller is liable for damages caused intentionally or through gross negligence.

13. Dispute resolution

  • All disputes arising between the seller and the buyer will be resolved amicably. If no agreement is reached, disputes will be resolved by the competent courts of the Czech Republic.

14. Final provisions

  • These terms come into effect on November 13, 2024.
  • The seller reserves the right to change the terms at any time. Buyers will be informed of changes via the website.
  • These terms are governed by the laws of the Czech Republic.

Contact

  • Email: info@padelplezier.nl
  • Address: Axelsestraat 109, Terneuzen, Netherlands
  • KVK number: 95133941