terms-of-service Slovakia

In these general terms and conditions, the basic rules for us as an online store and for you as a consumer are outlined.

Content

  • Definitions
  • Our identity
  • Applicability
  • Information
  • Confirmation and security
  • Right of withdrawal for product deliveries
  • Right of withdrawal for the provision of services and digital content that is not delivered on a tangible medium
  • Exceptions to the right of withdrawal
  • Termination of the contract by withdrawal
  • Price
  • Conformity and warranty
  • Delivery and execution
  • Fixed-term and indefinite contracts: cancellation, extension, and duration
  • Payment
  • Complaints procedure
  • Intellectual property
  • Personal data
  • Applicable law and competent court
  • Links
  • Your data
  • Supplementary or different provisions
  • Changes to the general terms and conditions

Article 1: Definitions We: Padelplezier.nl, a natural or legal person offering products and/or services remotely to consumers. You: A natural person acting outside of their profession or business who enters into a distance contract with us. Distance contract: A contract concluded exclusively using remote communication techniques. Remote communication technology: For example, telephone or internet. Trial period: A period during which you can exercise your right to withdraw from the contract. Right of withdrawal: Your option to withdraw from the distance contract during the trial period. Day: Calendar day. Fixed-term contract: A contract concerning a series of products, services, or digital content delivered over time. Permanent data carrier: For example, CD-ROM or USB stick. Digital content: Data that is created and delivered in digital form.

Article 2: Our identity Name: Padelplezier.nl Phone number: 0658947488 Availability: Monday to Friday 5:00 PM - 11:00 PM, Saturday 9:00 AM - 5:00 PM Email address: info@padelplezier.nl Chamber of Commerce: 95133941 VAT number: NL005132762B10 IBAN/BIC: NL30INGB0107872501

Article 3: Applicability These general terms and conditions apply to every offer we make and to all distance contracts concluded. The general terms and conditions are available to you before concluding the contract. If this is not possible, you can view them on our website. Upon request, we will send you the terms free of charge. For electronic contracts, the general terms and conditions are available electronically so that you can save them. In case of conflicting conditions, the provision that is most favorable to you applies.

Article 4: Information Before purchasing, we will provide information about the product or service, price, payment method, and delivery. This information is clear and complete.

Article 5: Confirmation and security After placing your order, you will receive an electronic confirmation. We ensure data exchange and provide a secure payment environment. We may test your creditworthiness. For valid reasons, we may refuse your order or set special conditions.

Article 6: Right of withdrawal for product deliveries You have the right to withdraw from the contract within 14 days after receiving the product without giving a reason. The withdrawal period starts the day after you receive the product. During the trial period, you must handle the product and packaging with care. You may only unpack or use the product to the extent necessary to assess whether you want to keep it. The costs of return are at your expense unless agreed otherwise. We will refund all amounts already paid, including shipping costs, as soon as possible, but no later than 14 days from the withdrawal.

Article 7: Right of withdrawal for the provision of services and digital content When providing services and digital content that is not delivered on a tangible medium, you also have a 14-day trial period.

Article 8: Exceptions to the right of withdrawal The right of withdrawal does not apply to products that spoil quickly, personalized products, or sealed products that cannot be returned for hygiene reasons.

Article 9: Termination of the contract by withdrawal You can cancel the contract free of charge during the trial period. You must clearly inform us of your withdrawal from the contract.

Article 10: Price All price information includes VAT. Prices may only be adjusted due to changes in VAT or other legal provisions.

Article 11: Conformity and warranty We ensure that the products and/or services comply with the contract, reasonable quality and usability requirements, and legal regulations.

Article 12: Delivery and execution We will deliver your order within 4 working days unless agreed otherwise. The risk of loss or damage to the products is on us until the moment of delivery.

Article 13: Fixed-term and indefinite contracts: cancellation, extension, and duration You can cancel an indefinite contract with a one-month notice period.

Article 14: Payment Amounts due must be paid within 14 days unless agreed otherwise. We offer several payment methods, such as iDEAL, Klarna, Visa, MasterCard, and others.

Article 15: Complaints procedure We strive for good handling of complaints. We address complaints within 24 hours. You can also submit your complaint to Q-shops through their mediation service or via the European ODR platform.

Article 16: Intellectual property All rights to intellectual property related to our products and services belong to us or our suppliers.

Article 17: Personal data We process your personal data in accordance with our privacy policy. You can view these on our website.

Article 18: Applicable law and competent court Dutch law applies to all contracts between you and us.

Article 19: Links Our website may contain links to third-party websites. We are not responsible for the privacy policies of these third parties.

Article 20: Your data You can request access to the data we hold about you at any time. Contact us via email.

Article 21: Supplementary or different provisions Supplementary or different provisions must not be to your detriment.

Article 22: Changes to the general terms and conditions