Customer Service
Do you have questions about your order, shipping or returns? Also check out our Frequently Asked Questions (FAQ) for more information.
Shipping information
We work with reliable shipping partners such as UPS , FedEx , GLS , SEUR , TNT , and Correos (for shipping within Spain). Delivery time is 1-4 business days for the Netherlands and 2-5 business days for Belgium. Check our Shipping Costs & Delivery Time page for more information.
Returns
Want to return a product? You have 30 days to return your order, as long as the product is unused and in its original packaging if possible. The customer is responsible for the cost of return shipping. Visit our Returns Policy page for more information on the process.
Payment Methods
We offer multiple secure payment methods, including:
- iDEAL
- Credit card (Visa, MasterCard, American Express)
- PayPal
- Pay afterwards via Klarna, AfterPay, and Billink
Please see our Payment Methods page for more information.
Complaints handling
Do you have a complaint about our products or services? We are here to help you. Please visit our Complaints Handling page to file a complaint.
Contact our customer service
Can't find the answer to your question? Contact us via info @padelplezier .nl or call us on 0658947488. We are available from Monday to Friday from 17:00 to 23:00 and on Saturday from 09:00 to 17:00.
