Return Policy

At Padelplezier.nl we want you to be happy with your purchase. If for any reason you are not satisfied with your product, we offer you the opportunity to return the product within 30 days of receipt.

How does returning work at Padelplezier.nl?

  • Return period : You have a cooling-off period of 30 days to return the product without giving any reason. This period starts on the day you receive the product.
  • Condition of the product : The product must be returned unused and, if possible, in the original packaging. If this is not possible, we ask you to return the product in as original a condition as possible.
  • Return costs : The costs for returning your order are at your own expense, unless otherwise agreed. However, we will refund the shipping costs charged by us for the original order if you return the entire order.
  • Refund : As soon as we have received your returned product, we will refund the full purchase price, including any shipping costs (when returning the entire order). We will do this no later than 14 days after receiving your return notification. The refund will be made via the same payment method that you used for your original purchase, unless you agree on a different method with us.
  • Model withdrawal form : To make your return easy, you may use our model withdrawal form , but this is not obligatory.

How do you return a product?

  1. Register your return : Send us an email within the return period via info @padelplezier .nl in which you indicate that you want to return the product. You can use the model withdrawal form for this.
  2. Pack the product : Pack the product carefully. If possible, use the original packaging.
  3. Send the package : Send the package back to us. The return costs are at your own expense.
  4. Get your money back : Once we have received your return, we will process your refund within 14 days.

Return address

Padelplezier.nl
Axelsestraat 109
4537 AL Terneuzen
The Netherlands

Exceptions to the right of withdrawal

Some products are excluded from the right of withdrawal, such as products that are made especially for you or sealed products that cannot be returned for hygienic reasons if the seal is broken. More information about this can be found in article 10 of our general terms and conditions .

Questions about our returns policy?

Do you have any questions about our return policy or your order? Feel free to contact our customer service via info @padelplezier .nl or call us on 0658947488.